1. Introduction
Welcome to the FlowEdge website (the "Site"). We respect your privacy and are
committed to protecting the personal information of our visitors.
Scope: This Privacy Policy applies solely to information collected through
our public-facing website (e.g., browsing our landing pages, reading our blog, or submitting
a "Contact Sales" form).
Note for App Users: If you register for an account and use our AI document
generation software, your data is governed by our separate FlowEdge.app Privacy Policy.
2. Information We Collect
2.1. Information You Provide Voluntarily
We collect information that you knowingly provide to us, such as:
- Contact Forms: Name, email address, company name, and message content when
you request a demo or contact support.
- Newsletter Sign-Ups: Email address when you subscribe to our blog or updates.
- Downloadable Content: Contact details provided in exchange for white papers
or case studies.
2.2. Information Collected Automatically
When you visit our Site, we automatically collect certain data using cookies and similar
technologies:
- Device Data: IP address, browser type, operating system, and device type
(mobile vs. desktop).
- Usage Data: Pages visited, time spent on pages, referring URLs (where you
came from), and click data.
- Location Data: Approximate location based on your IP address.
3. How We Use Your Information
We use your data for the following marketing and operational purposes:
- To Respond to Inquiries: To follow up on your requests for demos or pricing
information.
- Marketing Communications: To send you newsletters, product updates, or special
offers (only if you have opted in). You may unsubscribe at any time.
- Site Improvement: To analyze how visitors navigate our Site so we can optimize
the layout and content.
- Retargeting: To show you relevant FlowEdge ads on other platforms (like LinkedIn
or Google) based on your interest in our Site.
4. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. You can control cookie preferences
through your browser settings.
| Cookie Type | Purpose |
| Essential Cookies | Necessary for the Site to function (e.g., security, load balancing). |
| Analytics Cookies | Help us understand visitor counts and traffic sources (e.g., Google Analytics). |
| Marketing Cookies | Used to track visitors across websites to display relevant ads (e.g., LinkedIn
Insights, Meta Pixel). |
5. Third-Party Services
We may share non-personal or aggregated data with third-party service providers to help us
market our product:
- Google Analytics: To track Site performance.
- Advertising Partners: We may share hashed identifiers with platforms like
LinkedIn or Google to serve ads to professional audiences similar to our visitors.
- CRM Tools: If you submit a form, your data is stored in our Customer Relationship
Management system (e.g., HubSpot or Salesforce).
We do not sell your personal data to data brokers.
6. Your Choices
- Opt-Out of Email: You can unsubscribe from our marketing emails by clicking
the "Unsubscribe" link at the bottom of any email.
- Cookie Control: Most browsers allow you to block or delete cookies. Note
that blocking essential cookies may affect Site performance.
- Do Not Track: Our Site currently does not respond to browser "Do Not Track"
signals.
7. Children's Privacy
Our Site is intended for business professionals. We do not knowingly collect personal
information from children under the age of 13.
8. Updates to This Policy
We may update this Website Privacy Policy periodically. The "Last Updated" date at the top
of this page indicates when the latest changes were made.
9. Contact Us
If you have questions about this policy or how we handle marketing data, please contact:
FlowEdge and 10x Spring
Email: support@flowedge.app
