Website Privacy Policy

1. Introduction

Welcome to the FlowEdge website (the "Site"). We respect your privacy and are committed to protecting the personal information of our visitors.

Scope: This Privacy Policy applies solely to information collected through our public-facing website (e.g., browsing our landing pages, reading our blog, or submitting a "Contact Sales" form).

Note for App Users: If you register for an account and use our AI document generation software, your data is governed by our separate FlowEdge.app Privacy Policy.

2. Information We Collect

2.1. Information You Provide Voluntarily

We collect information that you knowingly provide to us, such as:

• Contact Forms: Name, email address, company name, and message content when you request a demo or contact support.
• Newsletter Sign-Ups: Email address when you subscribe to our blog or updates.
• Downloadable Content: Contact details provided in exchange for white papers or case studies.

2.2. Information Collected Automatically

When you visit our Site, we automatically collect certain data using cookies and similar technologies:

• Device Data: IP address, browser type, operating system, and device type (mobile vs. desktop).
• Usage Data: Pages visited, time spent on pages, referring URLs (where you came from), and click data.
• Location Data: Approximate location based on your IP address.

3. How We Use Your Information

We use your data for the following marketing and operational purposes:

1. To Respond to Inquiries: To follow up on your requests for demos or pricing information.
2. Marketing Communications: To send you newsletters, product updates, or special offers (only if you have opted in). You may unsubscribe at any time.
3. Site Improvement: To analyze how visitors navigate our Site so we can optimize the layout and content.
4. Retargeting: To show you relevant FlowEdge ads on other platforms (like LinkedIn or Google) based on your interest in our Site.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You can control cookie preferences through your browser settings.

5. Third-Party Services

We may share non-personal or aggregated data with third-party service providers to help us market our product:

• Google Analytics: To track Site performance.
• Advertising Partners: We may share hashed identifiers with platforms like LinkedIn or Google to serve ads to professional audiences similar to our visitors.
• CRM Tools: If you submit a form, your data is stored in our Customer Relationship Management system (e.g., HubSpot or Salesforce).

We do not sell your personal data to data brokers.

6. Your Choices

• Opt-Out of Email: You can unsubscribe from our marketing emails by clicking the "Unsubscribe" link at the bottom of any email.
• Cookie Control: Most browsers allow you to block or delete cookies. Note that blocking essential cookies may affect Site performance.
• Do Not Track: Our Site currently does not respond to browser "Do Not Track" signals.

7. Children's Privacy

Our Site is intended for business professionals. We do not knowingly collect personal information from children under the age of 13.

8. Updates to This Policy

We may update this Website Privacy Policy periodically. The "Last Updated" date at the top of this page indicates when the latest changes were made.

9. Contact Us

If you have questions about this policy or how we handle marketing data, please contact:

FlowEdge and 10x Spring
Email: support@flowedge.app